Shipping policy

Last updated: October 18, 2026

Thank you for choosing my simple jewelry. We are dedicated to bringing you carefully curated, high-quality jewelry and accessories at accessible prices. Please review our shipping practices, processing times, and estimated delivery schedules below.

How We Fulfill Your Orders

To maintain accessible pricing and offer a wide selection of curated designs, we partner directly with specialist manufacturers and fulfillment centers around the globe.

  • Direct-from-Manufacturer Delivery: Your items are packed and shipped directly from our primary manufacturing and distribution partners.

  • Multiple Shipments: If you order multiple items (e.g., rings, watches, and pendants), they may arrive in separate packages with individual tracking numbers to ensure the fastest possible delivery.

Order Processing & Shipping Timeline

  1. Order Processing (1–3 Business Days):

    • All orders are verified, packed, and dispatched within 1 to 3 business days after purchase.

    • Orders placed during weekends or major holidays will be processed on the next business day.

  2. Estimated Delivery Times (7–15 Business Days):

    • Standard international delivery typically takes 7 to 15 business days depending on your destination, local postal clearance, and customs processing.

    • Please note: Delivery times are estimates and may occasionally experience slight delays during peak holiday seasons, severe weather, or customs processing.

Tracking Your Order

Once your order ships, you will automatically receive a Shipping Confirmation Email containing your tracking number(s) and a link to monitor your delivery status in real-time. Please allow 24 to 48 hours for tracking information to update on the carrier's portal.

Customs, Duties, and Taxes

Orders shipped internationally may be subject to import duties, taxes, or customs clearance fees assessed by your destination country. These additional fees are the responsibility of the recipient.

Incorrect Address Disclaimer

Please review your shipping address carefully before placing your order. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the buyer. If you notice an error in your shipping details, please contact us immediately at support@mysimplejewelry.com. Once an order has been processed and shipped, the shipping address cannot be modified.

Questions & Support

If you have any questions regarding your shipment or need assistance tracking an order, please reach out to our team:

  • Email: support@mysimplejewelry.com

  • Response Time: We respond to all inquiries within 24 to 48 hours.